Policies at Rynwood Soapery

Service as It Should Be

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

 
Outdoor Cafe

Our Shipping Policy

How We Do It

We process orders within 3-5 days of purchase. Orders are not processed on weekends or holidays

If were experiencing large volumes of orders; shipments may be delayed by a few days. Please allow an extra 1 to 2 days of in transit. If there is an significant delay in orders we will contact you via phone or email.

At the moment we are unable to ship outside the U.S.

Shipping Confirmation:

You will receive a confirmation email once your package has shipped. The tracking number will be active within 24 hours of receiving the email.

 

Shipping Charges

Shipping charges will be calculated and displayed at checkout. Overnight deliveries are only allowed within the continental United States.

Delays can occur occasionally, however, we will always notify you. We appreciate your patience.  

 

Our Return Policy

Everything You Need to Know

Do to the nature of our business we are not taking returns but if your product is damaged in the mail contact us at the link below and we'll provide you a replacement at no extra cost.

 

Privacy at Rynwood Soapery

Your privacy is of the highest importance to  us, here at Rynwood Soapery. It is something we take quite seriously.  We will NEVER sell or divulge sensitive information. For a more detailed outline of our policy please follow the link.

 

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815-280-5854

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